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Complion
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WHO ARE WE?
RealTime Software Solutions (RTSS) is a Global Leader and rapidly growing SaaS technology company that provides comprehensive Software Solutions to the clinical research industry.
Our Vision is to reshape the global clinical research industry with innovative solutions that help advance medicine and save lives.
Our cloud-based solutions are dedicated to solving complex problems and simplifying clinical research processes to be more organized, efficient, and cost-effective. We are based out of San Antonio, TX but are truly a remote and telecommuting company.
WHAT ARE WE LOOKING FOR?
The Customer Support Specialist will serve as the frontline representative of our company, providing exceptional service to our valued customers. Your responsibilities include addressing inquiries, resolving issues, and ensuring overall customer satisfaction while delivering a white-glove experience. Utilize your excellent communication skills to engage with customers through various channels, such as phone and email. Collaborate effectively with cross-functional teams to troubleshoot and escalate complex issues as needed. Uphold our commitment to outstanding support, contributing to a positive customer experience. Stay well-informed about our products and services to ensure accurate information and effective solutions.
WHAT WILL YOU BE DOING?
WHAT DO YOU NEED?
WHAT SETS YOU APART?
WHAT IS IN IT FOR YOU?
All successful candidates must complete and pass reference and background checks.
The desired salary must be indicated for the application to be considered
“The pay rate is commensurate with experience and is determined on an individual basis after an interview has occurred.” Thank you for your interest in RealTime Software Solutions.
Equal Opportunity Employer RealTime Software Solutions strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including employment.
Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility.
This job is no longer accepting applications
See open jobs at Complion.See open jobs similar to "Customer Support Specialist - Pay & Text" JumpStart Ventures.